Best Practices for Calling Imatest IT Libraries

Only run in a single thread The MATLAB runtime library does not support multiple threads using the same library. For […]

Java issue with OS X 10.10 Yosemite

Symptoms of the problem: After upgrading OS X to 10.10, Imatest no longer starts Source of the problem: A newer […]

Non-Latin characters appear as boxes in Windows 10

Non-Latin characters in the Imatest UI may appear as boxes in Windows 10, as shown. This is likely caused by […]

Windows 10 Licensing Issue

Nalpeiron-licensed applications running on a machine upgraded from Windows 7/8/8.1 to Windows 10 may require a re-installation of the Visual […]

A module that formerly worked has stopped working

A module that formerly worked but now crashes can often be fixed by removing the section for the module in […]

How to store and retrieve region (ROI) selections

Full up-to-date documentation on region selection and how to use ROI files is now on Saving and Retrieving Regions of […]

Can Imatest IT run multiple instances in Parallel?

Question: Can multiple Imatest IT tests be run at the same time in order to speed up the processing time […]

OS X Update leads to License “Already in Use”

When updating to a newer version of OSX, the licensing daemon may need to be reinstalled. This can be done […]

Invalid MEX File rjpg8c.mexw32

Some users have been getting the following error: Invalid MEX-file ‘C:\Program Files\MATLAB\R2013a\mcr\toolbox\matlab\imagesci\private\rjpg8c.mexw32′ Error in readjpg If you are getting the […]

Troubleshooting errors with video files

The video file formats that are compatible with Imatest vary based on operating system and installed codecs. For a list […]

Selecting a Chart: SFRplus and eSFR ISO

SFRplus and eSFR ISO share many similar features and can be used to perform many similar image quality analyses. However, […]

Gamutvision Installation & Activation Issues

Problems Installing Symptoms An error message such as this is shown on install: Solution 1. Download Imatest-lib.exe into the same folder […]

Problem Starting Imatest after Installation

Symptoms of the problem: After installation, upon attempting to start Imatest, nothing happens.   Running using diagnostic mode, or from a […]

Imatest Ultimate: Activating Imatest IT along with Imatest Master

An Imatest license code can be configured to work for one or more Imatest product (Master, IS and IT).  Typically […]

Debugging Imatest IT

Debugging a console-based application Much of the diagnostic information produced by the Imatest library is output to STDOUT and STDERR […]

Service file is not current version or does not have sufficient privileges

After upgrading to a new version of Imatest, the following error dialog may be encountered:   Solution: Download this file (Service_Installer_node735.exe) […]

Originally licensed on different computer

This can happen when a hardware change such as: motherboard, network card, or hard disk drive change when a virtual […]

Unknown Error on Software Activation

Unknown error is caused by blocked access to the computer operating system or network connection. This may be due to […]

Imatest 4.0 Release

Imatest is proud to announce the official release of its new 4.0 image quality testing software. The Imatest 4.0 upgrade […]

Updating License Activation Information

When your software license data is updated on our servers, your software will need to be re-activated in order to […]